At Christine C. Kidder & Associates LLC, we are committed to providing prompt, reliable delivery of our services and digital products. This Fulfillment Policy outlines how and when customers can expect to receive their purchases.

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1. Service Fulfillment (Coaching, Consulting, Digital Sessions)

Upon successful payment, you will receive an email confirmation with next steps.

Services are typically rendered via scheduled appointments. You will be contacted within 24–48 business hours to schedule your first session unless otherwise noted at the time of purchase.

If you have purchased a package or subscription, you will receive access to your client portal (if applicable) within 1 business day.
 

2. Digital Product Fulfillment (eBooks, Templates, Courses)

Digital products are delivered via email or downloadable link immediately or within 1 hour of successful payment.

If you do not receive your digital product within 1 hour, please check your spam/junk folder or contact us at [email protected].
 

3. Delivery Issues

If there is a delay or issue with service scheduling or digital delivery, please contact us at [email protected] within 3 business days.

We aim to resolve any fulfillment issues within 2 business days.
 

4. Refunds & Cancellations

Please refer to our Refund Policy for information about cancellations, rescheduling, or refunds related to services or digital product purchases.
 

5. Contact Information

If you have any questions about your order, delivery, or service access, contact us at:
 

Christine C. Kidder & Associates LLC
Email: [email protected]
Business Hours: 9 a.m. - 5 p.m. CST