Welcome to Christine C. Kidder & Associates, LLC (“Company”, “we”, “us”, “our”). By accessing or using our services, website (www.beinvaluablechristine.com), coaching, consulting, digital products, or any related offerings (collectively, “Services”), you agree to these Terms & Conditions. If you do not agree, please refrain from using our Services.

1. Services & Products

The Company offers coaching, consulting, professional development, digital products (such as eBooks, templates, training materials), and related services.

When you purchase a Service or Product, you will receive details on fulfillment, scheduling, or access (depending on what you bought) as specified at the point of purchase and in our Fulfillment Policy.

2. Fulfillment

Service Fulfillment (Coaching, Consulting, Sessions)

After payment, you will receive an email confirmation with next steps.

The first scheduled session or interaction will generally be arranged within 24–48 business hours, unless another timeframe is stated at purchase.

If your purchase includes a package or subscription with access to a client portal, that access will begin within 1 business day, unless otherwise stated.

Digital Product Fulfillment

Digital products (courses, templates, eBooks etc.) are delivered via email or via a downloadable link immediately or within 1 hour after payment.

If you do not receive your digital product within that time, check your spam/junk folder; if still not received, contact us at [email protected].

Delivery / Access Issues

For any delays or problems with scheduling sessions or receiving digital products, contact us within 3 business days.

We aim to resolve such issues within 2 business days of being notified.

3. Payment, Cancellations & Refunds

All Sales Final

Products, coaching packages, programs, and sessions are non-refundable once purchased, except under Company-initiated termination as explained below.

Company-Initiated Termination

If we choose to terminate your agreement before the program is complete, we will issue a pro-rated refund for any unused portion of 1:1 coaching sessions.

Refunds will be processed within 5 business days after written notice of termination.

Client-Initiated Termination or Missed Sessions

You may cancel the coaching agreement with 7 days’ written notice, but in such a case, no refunds will be issued.

You are responsible for payment of the full program, regardless of attendance or participation.

Sessions missed without at least 24 hours’ notice may be forfeited, not eligible for rescheduling or refund.

Digital Products & Training Materials

Once digital products or training materials are delivered (either by email or access), they are non-refundable.

Exceptional Circumstances

If there is a bona fide billing mistake (e.g., duplicate charge), we will investigate and, if warranted, issue a refund within 5 business days of resolution.

4. Privacy & Data Use

We collect certain personal data (IP address, contact info incl. email, preferences, usage data) when you use our website or purchase Services.

We use that data to improve Services, understand user needs, communicate with you (including promotions, if you opt in), conduct research, customize your experience.

We commit to keeping your data secure, confidential, and will not share, sell, lease, or distribute your personal information to any third party unless you explicitly permit us to, or if required by law.

Cookies and tracking technologies may be used to analyze usage and behavior; data is used for statistical purposes, then removed, according to our Privacy Policy.

5. Your Responsibilities

Provide accurate and complete information when you sign up, purchase, or provide feedback.

Attend scheduled sessions punctually; give required notice to reschedule or avoid forfeiting the session.

Respect intellectual property – templates, materials provided are for your personal / client-use as specified; not to be redistributed unauthorizedly.

6. Intellectual Property

All content, materials, designs, text, templates, resources, and associated intellectual property provided through our Services are owned by Christine C. Kidder & Associates, LLC (or licensed to us). You may not copy, republish, distribute, or sell materials unless expressly permitted.

7. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, special, incidental, or consequential damages arising from your use of our Services, products, or materials. Our liability for direct damages shall be limited to the amount you paid for the Service or Product in question.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by applicable U.S. laws (please specify state if needed). Any dispute arising under or in connection with these Terms shall first attempt to be resolved by mutual agreement. If that fails, disputes may be resolved via mediation or in a court of competent jurisdiction.

9. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time. Changes become effective upon posting to the website. Your continued use of Services after changes implies your acceptance of the revised Terms.

10. Contact Information

If you have questions about these Terms & Conditions, please contact:

Christine C. Kidder & Associates, LLC
Email: [email protected]
Business Hours: 9 a.m. – 5 p.m. CST